Insurance FAQ

When you need to make an insurance claim for siding repairs or other exterior repairs, trust Koalaty Siding Repair to have your back and guide you through the entire process.

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Why Us?

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1 trusted

Trusted

We're Colorado's most recognized, highest rated, and most experienced full exterior repair company.

2 complete

Complete

We are experts in full exterior repairs — not just roofing or siding — so you don't have to find three or four different contractors to get everything fixed.

3 care

Care

We will hold your hand throughout the process, communicate exceptionally well, and treat you with kindness.

4 simple

Simple

We take over with your insurance company to make sure they compensate you properly so you can sit back and relax while we make any exterior repairs you may need.

Reasons Why We Supplement:

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  1. To account for things the insurance company misses in the scope of their inspection and coverage. (Example: The insurance adjuster missed hail damage to a section of the roof.)
  2. To make sure the insurance company pays the right amount for the entirety of the project. (Example: The insurance company may account for the siding replacement, but the trim that's on top of it also has to be removed and replaced in order to replace the siding. We make sure all of this is included in the project cost.)

We do this to make sure the homeowner gets enough money to do the project with the highest quality materials, to meet local building codes, and to meet best practices so they can get the job done right.

In short: We need to figure out WHAT the insurance company is missing in the scope and how much extra they need to pay to the homeowner for their insurance claim.

What Does My Insurance Cover?

Insurance ONLY COVERS ACTS OF GOD!

The Difference Between RCV and ACV Insurance Coverage

When you purchase homeowner's insurance, you’ll have the option between two types of coverage: Actual Cash Value (ACV) or Replacement Cost Value (RCV). There are pros and cons to each. It’s important to understand the difference so you can choose the best option for you.

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Actual Cash Value Coverage

ACV covers the cost of the value that an item is currently worth. It factors in depreciation to determine how much an insurance company would cover if you were to file a claim. For example, if your siding was estimated to last for 30 years and you file a claim for siding replacement for hail damage after it’s been installed for 10 years, the insurance company would subtract those 10 years from the original value of the siding to determine the actual cash value now.

Replacement Cost Value Coverage

Your other option for homeowner’s insurance is RCV coverage. This option will compensate you for the full cost of a roof replacement, siding replacement, window replacement, and other exterior repairs.

That said, it is the more expensive of the two coverage options. An insurance company may also only pay on the depreciated ACV amount when the claim is initially made, and then reimburse the difference once repairs are completed.

Deductible Info

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There are three main types of home insurance deductibles:

A dollar amount deductible

Your deductible is a specific amount that you must pay before your insurer pays its portion. For example, you have a small kitchen fire and the damages are $3,000. If your deductible is $1,000, you pay that amount and your homeowner’s insurance company takes care of the remaining $2,000.

A percentage-based deductible

In this case, your deductible is a percentage of your policy’s total coverage amount. So, if your home is insured for $200,000 and your deductible is 2%, you'd have to pay the first $4,000 of any claim (2% of $200,000 = $4,000).

A split deductible

This is a hybrid of the first two. A dollar amount applies to most claims, but a percentage can be triggered by certain events, such as a hurricane or earthquake.

Types of Damage Repair We Offer

When your home has sustained damage from a natural disaster or severe storm, it’s important to know who you can turn to for damage repairs for your siding, roofing, and other exterior features. At Koalaty Siding Repair, we offer services for:

Hail

Hail Damage Repair

Mositure

Moisture Damage Repair

Fire

Fire Damage Repair

Tree

Tree Damage Repair

Other

Other Unpreventable Damage Repair

Learn more about the hail damage siding repairs, hail damage roof repairs, and other types of damage that we'll work with your insurance to cover on our Disaster Damage page.

What to Do After Disaster Damage

After hail damage, moisture damage, or other damage has been inflicted on the exterior of your home, it’s important to take specific steps to ensure that you file a claim correctly and get the compensation you need to make repairs. Follow these steps if your home has sustained storm damage or disaster damage:

  1. Document the damage by taking photos to submit to your insurance company.
  2. Cover damaged areas with a tarp or other protection to prevent further damage.
  3. Contact your insurance company to file a claim.
  4. Schedule an inspection with an insurance adjuster.
  5. Submit a list of items or features that have been damaged or destroyed. This is when the photos you took will come in handy.
  6. Get an estimate on the cost of repairs or replacements to your home.
  7. Schedule your repairs and replacements with Koalaty Siding Repair.

If you need assistance working with your insurance company to ensure that you’re receiving the right amount of coverage for storm or disaster damage, feel free to contact us during any one of these steps in the claims process. We will work with them on your behalf to make sure that materials and labor are covered, and supplement any differences.