Our Process

OVERVIEW

With over 20 years of experience as an industry leader in the business, Koalaty Siding Repair is a contractor you can trust. In addition to outstanding service, we firmly believing in educating our customers throughout the process so they can make informed decisions.

WHY US?

CLARITY

With Koalaty you will receive clearly detailed agreements so there’s no confusion or disappointment. We make it a point to take pictures of pre-existing conditions prior to start and to clearly detail proper expectations of all aspects of your project including clean-up, timeline, noise level, and possible issues.

COMMUNICATION

You will get project status updates by phone or email to keep you in the loop before, during, and after your project. In the case of unforeseen complications during your project we will reach out to you immediately.

WORKMANSHIP

At Koalaty we pride ourselves on hiring the best of the best, providing our employees with amazing support, and creating an environment of continual training and improvement. This is evident in the quality of our workmanship and is the reason why we have some of the nation’s best labor warranties.

EXPERTISE

We are the world’s foremost experts on assessing siding issues and the nation’s largest siding repair company. Simply put, although there are many companies who can replace your siding, we are the best all around solution when it comes to determining what options make the most sense for you! With Koalaty, no siding project is too big or too small.

TEAM

Our great support starts with our team. At Koalaty we believe in only hiring dedicated people who care about making a difference, helping our clients, and constantly striving to be the best. This is evident by our results and our constant drive to provide the best experience possible.

OUR WORKFLOW

Every project with Koalaty includes the following items to ensure complete customer satisfaction.

  • Initial Contact
    After an initial call or email, a friendly sales rep will quickly follow up to schedule an appointment at the project site.
  • First Appointment
    A field rep expert will meet you to give a world-class inspection and walk through all available options and services to meet your needs.
  • Project Determination
    Once we document the issues and your needs, we meet with you to review our findings report, layout next steps and determine the best course of action.
  • Agreement
    We will clearly detail the entire scope of the project including landscaping, time frame, incidentals, client expectations and more.
  • Project Preparation
    Prior to the start of a project, we will continue to communicate through phone and email what to expect, how to prepare, and timeline updates.
  • Project Start
    Once the project commences, we will again review the details of the project to ensure that both parties are aligned.
  • In-Job Updates
    Should any unforeseen discrepancies or issues arise during the project, we will quickly bring these to your attention to ensure satisfaction.
  • Completion
    After completion, we will walk the job site with you to review the project and make sure the job meets your expectations.

LEARN MORE IN OUR LEARNING CENTER

Schedule a free online estimate today!